Devon
devon.d.mason@gmail.com
757-506-2644
Hampton, VA 23669
Technical Service Representative Tier 2/ Consult
18 years experience W2
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Summary

I am a person that believes in accepting all new challenges in life as they present themselves. Motivated by the want to learn new things and be receptive of anyone that is willing to teach me. I am a firm believer in team work. I know when its the right time to lead and the right time to follow. I may not know everything about everything, but given the necessary resources I can do my best to always provide a well educated and precise answer to any question that is asked posed to me. The military has instilled a sense of pride on all work that I do, a keen sense of punctuality at all times no matter what because time management is vital in all aspects of the work environment. I am looking to start a career where I can become part of a team in the Information Technology Field. With my skill set and experience, I can bring forth new points of view and contribute to any group in any setting. The United States army has trained me to become the best in what i do no matter what and I am looking got carry this mentality to where it can be best utilized.

Experience
Education
Skills
Desktop Support
2014
8
Technical Support
2014
8
Windows
2014
8
GPS (Global Positioning Systems)
2014
6
WLAN
2014
5
Ethernet
2014
4
IP Addressing
2014
4
LAN
2014
4
Network Diagnostics
2014
4
Canon Printers
2013
2
Citrix
2014
2
CRM
2014
2
IIS
2014
2
Printers
2013
2
Help Desk Management
2014
1
LaserJet Printers
2013
1
Lotus Notes
2014
1
Mac OS
2014
1
Mac OS 10
2014
1
Mac OS 6
2014
1
Mac OS 7
2014
1
Mac OS 8
2014
1
Microsoft Exchange
2014
1
Microsoft Office
2014
1
MS DOS
2014
1
Network Support
2014
1
OSI
2014
1
Palm OS
2014
1
Peripheral Component Interconnect (PCI)
2013
1
POP
2014
1
Quality Control
2014
1
RedHat
2014
1
SMTP (Simple Mail Transfer Protocol)
2014
1
Solaris
2014
1
Systems Integration
2014
1
UNIX
2014
1
Win2003
2014
1
Win98
2014
1
Windows 7
2014
1
Windows 8
2014
1
Windows XP
2014
1
WinVista
2014
1