(Citi Group) Senior SharePoint Business Analyst - Anti-Bribery, Compliance & Corruption, Release Management

• Work with project teams to develop tracking portal for the Onboarding, Development, & Configuration life cycle phases including requirements, design, development, UAT/SIT testing and implementation milestones.
• Implemented custom solutions created by the release management, onboarding and development teams.
• Designed solutions to streamline business processes and eliminate redundant data entry for BRDs and FRDs.
• Designed policies for access control, branding, site ownership and management, site creation and utilization
• Implemented consistent branding, navigation process, enhancing the Project Tracking System user experience.
• Automated business processes, permission levels, reporting standards freeing end users to spend more time identifying and capturing new business opportunities and less time managing the capture process.
• Successfully assessed team portals and completed 4 site migrations from SharePoint 2010 to SharePoint 2013.
• Identified opportunities for improvement of internal SharePoint sites and site management policies and implemented the improvements for Anti-Money Laundering and Hit Rate Analysis using MicroStrategy.
• Contributing member to the Citi Collaborations Group, implemented consistent branding and navigation processes enhancing user experience, pruning content to conform to standards established by the governance board.
• Tools and Technologies: SharePoint

Play key role in Identifying and developing access controls to safeguard systems against accidental or unauthorized modification, destruction or disclosure. Primary lead for user account administration in a multi-platform arena. Ensured alignment of overall Information Security policies and standards through audit and oversight processes.

• Maintain compliant user access to securable Blue Cross Blue Shield system resources (UNIX, OS390 Mainframe, iSeries AS400, Windows / Active Directory), AVESKA performing tasks such as: audit, remediation, creation /configuration of user logon Ids and updating access control lists.
• Conduct periodic detailed risk assessments by analyzing documents, statistics, reports and market trends.
• Scrutinize enterprise IT data resources, implement strategies to minimize exposure to risk or compromise.
• Responsible for developing, implementing and monitoring risk-based programs to identify, assess and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency.
• Designs and develops testing strategies, methodologies and analyses evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls.
• Analyzes business and/or system changes to determine impact, identifies and assesses operational risk issues and assigns risk ratings consistent with established policy standards.
• Provided systems security consulting on complex issues, prepare group-level reporting on program initiatives, implementation status, risk metrics and trends, and incidents and issues, as required.
• Coordinated production of periodic operational risk performance reports for senior management, including trend analysis and recommended strategies.
• Develop and execute auditing processes to identify system access anomalies, test and implement approved information access controls.
• Design and execute system access audit reports to identify potential risk and security violations.
• Assist network and application resource owners and IT staff in understanding and responding to security-related audit issues and security access exceptions.
• Prepare required group-level program initiatives, implement status, risks metrics. trends, incidents & issues
• Educate information / resource owners in the implementation of necessary information security controls or new upgraded security technologies. Identifies training opportunities for IAM team.

Led strategic planning initiative for client web portal enhancing the ability to identify, develop, and manage over 100 secure customer facing, project and team sites.

• Key liaison between the business community and IT organizations ensuring business objectives are understood by everyone involved with the project to drive scope control and feature prioritization.
• Led planning meetings and JAD sessions to gather requirements and perspectives, examine existing business processes, and conduct analysis for solutions, cost /benefit and risk/mitigation to meet user and business needs.
• Identify needs and elicit requirements, researching functional solutions that meet stakeholder needs by preparing and writing requirements, process mapping/flows, current (as-is) & future state (to-be) documents.
• Played key role in design and execution of 60-day development life cycle that reduce lead-time by over 50%.
• Identify gaps in processes, accurately assesses problem and generate resolutions for process improvement.
• Leveraged requirement management tools for elicitation, facilitation, traceability, analysis, review and collaboration, ease of use, evaluation, and requirements and objects modeling process to serve business units.
• Prepared documents for use cases, BRD/SRS, web design, procedures, best practices and technical papers detailing applications, user interfaces, site requests and site inventory.
• Project lead for internal SharePoint business customer facing projects. Consult with the business unit on design and determine impact user group, business value and return on investment analyst of portal solutions.
• Manage and control permission levels on all Enterprise Information Security (EIS) Portal site collections and ensure all applicable enterprise risk management compliance and governance regulations are enforced.
• Restrict and revoke access where necessary. Compile monthly reports on usage and progress of site collection.
• Leverage Agile Scrum Methodology promoting sustainable development by stakeholder, business owners to manage product backlog items, sprint backlog, user stories, task boards and product delivery in short iterations.
• Enhanced customer planning, management and tracking of projects via Visual Studio Team Foundation server & SharePoint Technology by 20% ensuring creation of useable and potentially releasable product increments.
• Work with project teams throughout the Development Phase, User Acceptance Testing (UAT), resolving testing conflicts, writing test scripts, executing tests, and documenting results.. Change Management Coordinator - Have extensive knowledge utilizing Peregrine Systems PICCT Tool to provide dashboards, reports and metrics via Excel Query Services, XML and SharePoint 2003/2007/2010.
• Leverage PAC2000/Remedy and Discoverer to ensure change descriptions and problem tickets are clear and accurate improving processing response review times and first review resolution by 42%.
• Providing day-to-day process management and coordination support for IT Change activities
• Facilitate Change Review Coordinator meetings, for maintaining production environment, business justification, verification, recovery, impact, user access, document inventory, schedules, work plans and tracking tools.
• Cut change issues/incidents 30% by identification, tracking, resolution and reporting in a timely manner.
• Analyze, document and communicate all changes that are non-compliant based on the CM standards.
• Provide Change Management Metrics and Reports via Remedy PAC2000, Discoverer Database Management, Microsoft Excel Query Services, Microsoft XML and SharePoint 2003/2007/2010. Wachovia: