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Juergen
lux969809@gmail.com
608-513-2478
17 Firestone Ct
Milwaukee, WI 53201
Windows System Engineer for Slipstream
11 years experience W2
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Summary

Extensive experience, high Performer for detail-oriented Senior Solutions Engineer with a ton of experience improving network operations by implementing disaster recovery strategies and configuring security systems. Ensures universal understanding of systems by creating detailed documentation.

Experience
Windows System Engineer
Nov 2021 - present
Madison, WI
  • Serve as technical expert in Systems Design and Automation
  • Planning, designing, testing, and implementation of new solutions and services, specifically
  • Manage and maintain the automation infrastructure including but not limited to Scripts, Repositories, Workstation
  • Performs server builds, configuration sets, workflows, and modules
  • Review, update, and manage documentation
  • Function as team lead and subject matter expert for PowerShell and other automation technologies; provide training and information when needed by other team members
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Advance and improve upon the existing infrastructure and its technologies where possible
  • Evaluate and install patches and resolve server- and software-related problems
  • Report and provide updates to department manager/lead and/or director
  • Perform reviews of systems and infrastructure
  • Interpret security scans and audits to make required adjustments to remediate deficiencies or propose compensating controls
  • Evaluate, build, and implement security products/procedures to ensure the organization’s systems and data are protected
  • Work with IS security team to secure Windows Systems, including OS and application patching, logging, and monitoring
PowerShell Systems Engineering Windows
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Senior System Engineer for IT Infrastructure (Consaultant) over Harmer
Aug 2020 - Oct 2021
  • Communicate with a different kind of Corporation, they were bought already, to take them over for Azure and O365.
  • Infrastructure Engineering and configuring for: vCloud Director, Vmware ESXI, Vmware, VMWare Universal Access Gateway (UAG), Microsoft, AD, DNS, Cisco, and Cisco UCS.
  • Architecting implementing new Corporations from America or Europe to implement at Berlin Packaging.
  • Design, plan, and coordinate the implementation of Microsoft and other UC&C technologies (e.g., E-mail and Network communication) in support of defined requirements generated by business and growth demands.
  • Provide subject matter expert support and oversight for Active Directory (FSMO, GPO, replication, directory integrity and performance, LDAP, SNTP, etc.), DNS and DHCP infrastructure, Microsoft security, and domain Management.
  • Serve as primary contact for the entire implementation, training, optimization, and troubleshooting with users on health information Exchange functionality, as well upgrading to O365.
  • Utilized ASR (Azure Site Recovery), PowerShell, and MVMC (Microsoft Virtual Machine Converter) for on-premise to cloud migrations.
  • Installed multiple database availability groups (DAG) on MS Exchange Server 2019 mailbox servers for disaster recovery.
  • Architect, testing, and engineering for Exchange O365 and build it up in Test and Production.
  • Integrate and support, as well document my history in Microsoft Office 365 and Microsoft Exchange.
  • For Microsoft Exchange / Active Directory / Active Sync.
  • Architect, configure and build up as well troubleshoot CUCM version 11.X.
  • Provide maintenance and perform upgrades to all call center technology (Ring Central) and support tools (e.g. scripts), reports, etc.
  • Troubleshoot SIP call problems, tracing and capturing logs, and analyzing SIP call traces.
  • Conduct SIP trunks, QoS, carrier voice network trucking, and maintain centralized voice network architecture, session border.
Cisco Cisco UCS Data Replication Database Upgrades Disaster Recovery DNS LDAP MS Azure OPTIM PowerShell Systems Engineering VMWare
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IT Infrastructure Lead
Dec 2018 - Aug 2020
Milwaukee, WI
No skills were added
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Infrastructure Lead
Jul 2018 - Nov 2018
Milwaukee, WI
  • Function as the IT department's Tier III support resource for technology related issues. Analyze, prioritize and respond to complex problems accordingly.
  • MCFI’s Tier III support for servers, networks, cloud services, virtualization, backup and recovery and other technology platforms.
  • Builds, configures, and manages all cloud technologies, while optimizing the network for resiliency, high availability and performance.
  • Ensure availability, reliability, and high performance of all IT related systems and infrastructure including servers, switches, routers, Firewalls and telecommunications services.
  • Designs network strategy for new locations and implements conversion plans so there is no interruption of service for users.
  • Works with the development team to ensure database changes adhere to best practices and are properly prioritized and scheduled.
  • Recommend hardware or software solutions in order to maintain or extend our computing and technology infrastructure.
  • To provision (build and configure) a range of platforms that largely comprises the IT industry standard components
  • web servers, application servers, database servers, and cloud services.
  • Educate and train IT team as needed so that they can get the most possible benefit from MCFI’s technology investments.
  • Azure Active Directory, Infrastructure as a Service.
  • Documentation for all Directions.
Firewall MS Azure Routers Switches
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Senior Solutions Engineer
Sep 2017 - Jul 2018
Madison, WI
  • Design, plan, and coordinate the implementation of Microsoft and other UC&C technologies (e.g., Lync, Skype for Business, Polycom systems) in support of defined requirements generated by business and growth demands.
  • Designed Active Directory Infrastructure; the Active Directory Forest, Domain, OU structure, Site topology and DNS and prepared the design document
  • Resolved ADFS authentication issue and reconfigured ADFS Claims Rules by working with Microsoft.
  • Provide subject matter expert support and oversight for Active Directory (FSMO, GPO, replication, directory integrity and performance, LDAP, SNTP, etc.), DNS and DHCP infrastructure, Microsoft security, and domain management
  • Serve as primary contact for the entire implementation, training, optimization and troubleshooting with regional clinical users on health information Exchange functionality, as well upgrading to O365.
  • Provide approved external clinicians access to the Healthcare Organization per EHR via a secure web portal.
  • Develop and implement training and end-user materials, provide direct, refresher, or Web training to users, participate in testing in collaboration with UW Health IS, and provide support and problem resolution to both internal and external users.
  • Designed and configured Azure Virtual Networks (VNets), subnets, Azure network settings, DHCP address blocks, DNS settings, security policies and routing.
  • Implement new PKI infrastructure with Active Directory Certificate Services for multiple domains;
  • Designed VNets and subscriptions to conform to Azure Network Limits.
  • Analyzing and classifying IT disruptions from the Office 365 environment in the user helpdesk.
  • Architecture, configuration and use of SCCM.
Data Replication DNS LDAP MS Azure OPTIM
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Senior System Engineer
Jan 2017 - Sep 2017
Madison, WI
Energetic, self-motivated Cisco Voice Engineer for Networking team. As part of the engineering team, this individual will be responsible for the management and oversight of the CUCM, CUCCX and Unity servers as their core responsibilities. Ensure timely and effective response to telephony related incidents according to established Service Level Agreements. Partner with internal infrastructure teams for effective support of telephony platforms and ensures business partners maximize capability and utilization of telephony platforms and investments. Creates/updates policies, procedures, and documentation to meet business requirements and/or adapt to new technologies and trends. Manages and oversees the design, installation, maintenance, integration, and management of telecommunications technologies, systems and services. Oversees the design and implementation of new products, services, and technologies. Establishes and maintains a proactive approach to monitoring and managing telecommunications environment call center and telephony infrastructure. Acts as a liaison between management, account team and engineers for key or urgent issues. Ensures the appropriate tools and resources are in place to enable a quick response quickly to telecom outages and customer trouble reports. Strong written and oral communications Customer Service focus including solid judgment, ethics, and professionalism Ability to plan and organize work along with adapting to changing needs
Cisco Systems Engineering
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Engineer / Architect
Information Technology
May 2016 - Dec 2016
  • Architecture, testing and Engineer VMware infrastructure with Exchange 2010 and a worlwide Lync 2013
  • Architecture and Engineer VMware System monitoring over Redhad Nimsoft and Microsoft SCCM Systems for updates
  • Documentation of Test and Production documentation for System Analysts and Junior Engineers
  • Architecture and implementation of Lync 2015 for Sonic Foundry worldwide in a virtualized environment
  • Installed multiple database availability groups (DAG) on MS Exchange Server 2010 mailbox servers for disaster recovery.
  • Prepared Exchange 2010\2016 labs for co-existing environment, and tested mailbox migration, and documented the findings.
  • Deployed Microsoft Lync 2016 with OneDrive for unification of messaging and collaboration services
  • Integration with existing Cisco PBX for conferencing and enterprise voice to replace hosted Live Meeting service
  • Responsible for troubleshooting performance issues with Enterprise Vault
  • Architecture, testing and Engineered Microsoft Lync 2013 with Exchange 365 on Microsoft Azure for Production
  • Designed Network Security Groups (NSGs) to control inbound and outbound access to network interfaces (NICs), VMs and subnets
  • Designed and configured Azure Virtual Networks (VNets), subnets, Azure network settings, DHCP address blocks, DNS settings, security policies and routing.
  • Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure VNets and subnets
  • Designed VNets and subscriptions to conform to Azure Network Limits
  • Exposed Virtual machines and cloud services in the VNets to the Internet using Azure External Load Balancer
  • Provided high availability for IaaS VMs and PaaS role instances for access from other services in the VNet with Azure Internal Load Balancer
  • Implemented high availability with Azure Classic and Azure Resource Manager deployment models
  • Design, plan, and coordinate the implementation of Microsoft and other UC&C technologies (e.g., Lync, Skype for Business, Polycom and Acano videoconferencing systems) in support of defined requirements generated by business and growth demands.
  • Lead in partnering with other functional groups required for a successful deployment
  • Partner with Microsoft's Center of Excellence team to identify any risks in architectural design
  • Create scripting on troubleshooting of basic user issues for service desk to handle and provide a first call resolution
  • Testing and building up training material for junior System Engineers

Cisco VMWare Microsoft Exchange MS Azure IaaS PaaS DNS Disaster Recovery Network Security DHCP Azure Resource Manager Database Design Scripting
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IT System Engineer
Information Technology
Apr 2012 - Sep 2015
  • Performing Infrastructure Engineering Responsibilities for: vCloud Director, Vmware ESXI, VMware, Microsoft, AD, DNS, Linux, Nagios, Nimsoft, WSUS, KMS, Lumension, Thycotic Secret Server, all laying on a Cisco UCS.
  • Architect and Engineering of Operating Systems for Microsoft and Linux like Red had and Cent OS.
  • Performing Application Engineering Responsibilities for: Microsoft; AD, DNS, WSUS, KMS, RDS. Lumension, Thycotic Secret Server, Nagios, Nimsoft, all laying on a Cisco UCS.
  • Integration planning for new customers, offering guidance and moving new customers into private or public Cloud environment.
  • Architect and Engineer Operating Systems for Infrastructure and Customer on Microsoft OS and Linux like Red Had, Cent OS and SuSe.
  • Architect and Engineer Nimsoft over Red Had Operating Solutions.
  • Performing a variety of senior level engineering tasks, design, risk reduction, implementation and integration, including hardware, software and utilities, system design for, Thycotic Secret Server, virtual Cloud Director, VMware, OS templates build, Lumension, customer boarding.
  • Integrate and support, as well document my history in Microsoft Office 365 and Microsoft Exchange.
  • Oversaw and assisted with all moves, adds, changes, and projects within 8 local and remote Avaya switches, as well as the Microsoft OCS / Lync infrastructure.
  • Technical and Project Lead for Microsoft OCS pilot and later production deployment across the enterprise over 3 sites with 3 different PBXs for Enterprise Voice.
  • Developed and executed project plans to integrate remote standalone locations into the headquarters voice environment using SIP / VoIP, including carrier based SIP trunks terminating to Session Border Controllers (SBC).
  • Deployed Release Candidate of Lync when first available in preparation for eventual migration from OCS, later deploying the official release utilizing all features within Lync.
  • Architecture, testing and Engineered Microsoft Lync 2013 with Exchange 365 on Microsoft Azure for Production.
  • Designed Network Security Groups (NSGs) to control inbound and outbound access to network interfaces (NICs), VMs and subnets.
  • Designed and configured Azure Virtual Networks (VNets), subnets, Azure network settings, DHCP address blocks, DNS settings, security policies and routing.
  • Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure VNets and subnets
  • Designed VNets and subscriptions to conform to Azure Network Limits.
  • Provided high availability for IaaS VMs and PaaS role instances for access from other services in the VNet with Azure Internal Load Balancer.
  • Implemented high availability with Azure Classic and Azure Resource Manager deployment models

Cisco DHCP DNS VMWare Linux CentOS MS Azure Systems Engineering Nagios IaaS PaaS vcloud Public Cloud Microsoft Exchange WSUS Switches Network Security VoIP Azure Resource Manager Cisco UCS Database Design
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Communication Electronics/ Information Technology
Business College 1995
Communication Electronics, Major: Information Technology
Business College Schoemberg, 1992 - 1995
Automotive Technician, Apprenticeship
Berufsschule Calw, 1986 - 1989
Certifications
Microsoft Certified Professional
Microsoft MCSE: Office 365 / Skype for Business
CCNA
2005
VMware Certification
2017
Microsoft MCP
Microsoft
CA UIM
CA Technologies
CIFS
Dell EMC, 2013
MCSA: Windows 10
Microsoft, 2017
VNX
Dell EMC, 2013
MCSE: Office 365 / Skype for Business
Microsoft, 2017
Isilon
Dell EMC, 2013
Microsoft Exchange 2010
Microsoft, 2012
Skills
MS Active Directory
2017
1
Ubuntu
2017
1
DNS
2021
6
MS Azure
2021
6
Cisco
2021
5
Systems Engineering
2022
5
VMWare
2021
5
Cisco UCS
2021
4
IaaS
2016
4
PaaS
2016
4
Azure Resource Manager
2016
3
CentOS
2015
3
Database Design
2016
3
DHCP
2016
3
Linux
2015
3
Microsoft Exchange
2016
3
Nagios
2015
3
Network Security
2016
3
Public Cloud
2015
3
Switches
2018
3
vcloud
2015
3
VoIP
2015
3
WSUS
2015
3
Data Replication
2021
2
LDAP
2021
2
OPTIM
2021
2
PowerShell
2022
2
Database Upgrades
2021
1
Disaster Recovery
2021
1
Windows
2022
1
Analysis
0
1
Cisco UCM
0
1
Citrix
0
1
Compliance
0
1
Data Analysis
0
1
Desktops
0
1
EMC
0
1
Firewall
2018
1
Hyper-V
0
1
IBM Siteminder
0
1
in-memory databases
0
1
Information Technology
0
1
Microsoft SMS Server
0
1
OpenShift
0
1
Problem Solving
0
1
Project Planning
0
1
RedHat
0
1
Requirement Analysis
0
1
Routers
2018
1
SAN
0
1
Scripting
2016
1
SDLC
0
1
Skype
0
1
SQL
0
1
SuSE
0
1
System Administration
0
1
Technical Support
0
1
UNIX
0
1
Vendor Management
0
1
Virtualization
0
1
vSphere
0
1
Windows Server
0
1
XenAPP
0
1