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Mary
josepnass@hotmail.com
571-244-2264
Washington, DC 20006
202-986-1951
Analyst Mainframe
34 years experience W2
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Summary

Programming Languages: SQL, COBOL II Ababas Natural CICS. Software/Databases: MS Office, CICS, ADABAS/Natural 4.3.2, ADABAS Physical Design, ADASQL, CLIST, DOS/VSE, Easytrieve, Easytrieve Plus, hardware peripherals, Harvard Graphics, Interactive, Batch Interface Applications, ISPF, CA-Endeavor, CA SMP/E, JCL, CA7 Monitoring/Analysis/Diagnosis of system problems, MS-DOS, MS-Word, MVS, MVS/XA, MVS/ESA, Natural 1.2, Natural 2, Natural 2.2.6,6.2, 4.3.2 Technical and Operational Support, Order Entry Systems, Panvalet, PREDICT, SYSPAC, TSO/ISPF, Wang, Word Perfect 5.1/ 6.1. MS PowerPoint, Excel, Abode.

Experience
Analyst Mainframe
Aug 2022 - present
No skills were added
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Programmer Analyst
Information Technology
Apr 2021 - Jan 2022
  • Attending running SCRUM meetings
  • Data validation
  • Process flow Programmer Analyst DLA
No skills were added
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Information Technology
Mar 2021 - Apr 2021
Supporting an agile Software development program.
  • Modifying and developing Programs using Cobol, CICS and ADABAS Natural DB2 and SQL.
  • Responsible for formulating system scope and objectives relative to the organization's business plan.
  • Acts as a member of the project team responsible for providing technical guidance concerning the business implications of the application of various systems.
  • Supported customers by troubleshooting UNIX issues regarding their Metrics Dashboards per Splunk.
  • Complete all assigned development tasks within each sprint
  • Work with Business Analysts to translate requirements and user stories into functioning software.
  • Troubleshoot and debug software.
  • Develop, Maintain, update various scripts for services (start, stop, restart, recycle, cron jobs) UNIX-based shell, Perl.
  • Participate in sprint planning, backlog grooming, sprint retrospectives, and sprint demos.
  • Responsible for code documentation
  • Address defects
  • Apply the appropriate standards, and secure coding practices, processes, procedures, and tools throughout the software development lifecycle.
  • Review and integrate technical and application architecture requirements.
  • Data Mining
  • JIRA writing user stories in an Agile environment.
No skills were added
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Programmer Analyst
Information Technology
Jun 2020 - Dec 2020
(Remote)
  • Troubleshooted and coordinated mainframe printers (IBM, Xerox) connected over network using various software.
  • Scheduling with CA
  • 7 and CONTROL-M. Involved in Backups.
  • Experience in installing, configuring, supporting and troubleshooting Unix/Linux Networking services and protocols
  • Used AWS services like EC2 and S3 for small data sets processing and storage
  • Developed test JCLs and PROC's for Testing.
  • Coded programs in ADABAS Natural Cobol with direct calls to SQL.
  • Developed documentation for new procedures and maintained existing documentation.
  • JIRA writing user stories.
AWS Cobol
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Mainframe Programmer Analyst/Production Control
Information Technology
Jul 2018 - Jun 2020
New development and support of existing systems written in ADABAS Natural, SQL, Db2, Cobol and CICS.
  • Enhancements to existing code base.
  • Analysis of existing code and enhancement request to implement modifications.
  • Adherence to city standards and procedures.
  • Tests enhancements to coding changes.
  • Providing 24/7 Production support, responding to jcl COBOL abends.
  • On-call for off-hours production troubleshooting.
  • Modification of JCL for production changes.
  • Provided daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity and budget burn rate.
  • Writing PL/SQL queries.
  • Performing months IPL on mainframe Lpars.
  • Providing detailed status report of online nightly batch processes abends etc.
  • Rotated from night to day shifts when required.
  • Emergency break fixes.
  • JIRA for bug tracking
  • Modifying Embedded Sql in Cobol Programs
  • Extensively worked on SQL for back-end testing on DB2
  • Performed UAT testing on LMWS EDR applications
  • RACF
  • Change Management/Problem Resolution.
  • Problem/Triage
  • Responsible for creating test plans and performance testing.
Cobol DB2 JCL SQL
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Programmer Analyst
Information Technology
Jun 2017 - Jun 2018
Primary Responsibilities were for modifying, testing, and implementing changes to programs within the Triad
  • Delinquent Loan Processing systems.
  • Hands on deployment in Unix/Linux environments, including shell scripting and Python.
  • Specific duties entailed, developing, testing, and implementation of enhancements for the Triad project, which analyses.
  • delinquent loans and makes recommendations on how best to work these loans, to minimize any financial losses.
  • All testing was performed through a Parallel test environment that is refreshed with Production data upon user request.
  • Developed, Designed, Coded and Tested changes to batch COBOL CICS SAS and ADABAS Natural programs utilizing.
  • VSAM and DB2/SQL direct calls, Writing PL/SQL queries.
  • Created test plans for each production change.
  • JIRA Business Support Analyst Mainframe continued from role at CBP
CICS Cobol DB2 Python SAS SQL VSAM
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Information Technology
Jan 2017 - May 2017
Re-engineering project analyzing systems to determine them suitably to be moved to a Cloud Environment.
  • Analyzes user interfaces, maintain hardware and software performance tuning, analyze workload and computer usage,
  • Maintains interfaces with outside systems, analyses down times analyze proposed system modifications.
  • Analyzes the problem and the information to be processed.
  • Defines the problem, and develops system requirements and program specifications, from which programmers.
  • Prepared detailed flow charts, programs, and tests.
  • Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules.
  • Coordinates with the Project and/or Program Manager to ensure problem solution and user satisfaction.
  • Makes recommendations, if needed, for approval of major systems installations
  • Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates.
  • Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or, Sprint Check-In, Sprint review.
No skills were added
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Senior Configuration Management/Production Control Analyst
Information Technology
Sep 2014 - Nov 2016
Technology Operation Center, Fairfax VA
  • Responsibilities First Level Support for JCL COBOL CICS/Oracle PL/SQL in a Mainframe Agile environment. Performance analysis, troubleshooting, resolving, escalating, and documenting problems/issues for knowledge transfer and auditing purposes.
  • Incident Management
  • TOC receives call from all over the world from CBP agents and Trade partners.
  • Provides on-site IT Operations escalations regarding Severity Level incidents.
  • Monitor phone queue. Email, and multiple online chat applications
  • Receive notification of IT major incidents and escalations via phone, email, and online chat applications.
  • Obtains and documents all relevant triage information regarding major incident/escalation via ITL ticketing system.
  • Triage and analyze the major incidents and escalations using the known triage data gathered and defined escalation
  • procedures.
  • Escalates incidents and escalates to the appropriate IT technology team if outside of my domain.
  • Facilitates, manage, and document the IT escalation process throughout the lifecycle of the incident/escalation which
  • includes detection, diagnosis, repair, recovery, and restore of the incident.
  • Communicates the status of incidents via email alerts, Conference Bridge and urgent messenger alerts to multiple IT
  • Executive and Management teams throughout the process of incidents.
  • Investigate, identify, and document, in conjunction with the responsible IT technical team, the root cause for the I
  • incident/escalation.
  • Reviews with the responsible IT technical team and the Problem Management team to ensure short/long term.
  • remediation actions have been implemented and the results are achieved.
  • Initiates, manages, and facilitates a Severity Level Incident phone bridge to engage additional IT Executive Management
  • resources as required by other technical teams.
  • Provide level 2 production support of the MQ Series messaging system as it flows across a global network of servers
  • running Solaris, AIX, z/OS, z/VM, LINUX, Windows and other operating platforms. Attend weekly Scrum meetings follow Agile Methodology.
  • Wrote SQL queries.
  • CICS-TOP SECRET, CICS-DB2, CSP, COBOL, SQL, IMS/DB CICS-Database/Datacom, CICS
  • WAS, CICSPlex, CICS-Abend Aid,
  • and software related commands. Novell Operations Center. BMC Remedy Action Request System, Oracle Enterprise
  • Manager. Technical writing. Serena Dimensions CM.
Agile Methodology AIX Configuration Management Incident Management Linux Problem Management Scrum Solaris SQL
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Programmer Analyst
Information Technology
Jan 2013 - Sep 2014
Contractor
No skills were added
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Systems Management Specialist Control Specialist
Sep 2012 - Dec 2012
Infrastructure Support:
  • Executed production jobs in Autosys and Mainframe/CA7 scheduling tools according to scheduled times and the established checklists.
  • Performed first and some second level troubleshooting for failed jobs/processes when issues occur and resolve issues in a timely manner.
  • Escalated to next level if issue is not resolved in a reasonable time Rerun any failed Production job to completion
  • Approve and perform regular/emergency Endeavor migrations Change man/Configuration Management Coordinate with support teams or application owner (s) when required Ensure systems/applications are available according to SLA agreements. Production Monitoring:
  • Provided support for Autosys and Mainframe/CA7 actions by performing the following tasks: Monitor the Autosys
  • environment paying close attention to latency issues monitor the Mainframe console, restart, and force complete and modify processing priorities as appropriate to complete timely execution of jobs. Troubleshoot process when issues occur and resolve issue in a timely manner. Production Support:
  • Assisted platform teams with start/stop of services during maintenance windows according to maintenance schedules
  • Assist other platform teams and/or application owners for ongoing issues relating to problems/changes as needed.
  • Respond to pages, email request, and phone calls according to documented guidelines Review, update or revise existing procedures as needed.
  • Endeavor for program moves to stage/production environment.
Configuration Management Windows
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Mainframe Programmer Analyst
Information Technology
Apr 2010 - Jun 2012
Provided Mainframe Support for a legacy system that was written in Adabas Natural 4.3.2 and Cobol JCL, COBOL JCL, VSAM, SQL, IMS, OmniPlus, OmniStation, DB2, File-Aid, Control M, RACF/ACF2, Autosys 4.5.1 CA AUTOSYS Workload
  • Automation systems (v4.5.1 and R11.3.x), AUTOSYS Client Management, QMF, Spufi, Xpeditor, CA7 Change Man this project/work order involved making enhancements to the existing system.
  • Control-M for distributed systems "Batch scheduler" Plus detailed documentation of all processes and procedures as the goal was to migrate the systems to an Oracle database.
  • Wrote SQL Queries against the database for reporting purposes.
  • Created test cases and conducted unit testing.
  • This project/work order involved making enhancements to the existing system.
  • Provided support for all applications once in production.
  • Endeavor for program moves to stage/production environment.
CHANGEMAN Cobol DB2 File-Aid IMS JCL SPUFI SQL VSAM XPEDITOR
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Programmer Analyst Contract
Information Technology
Jul 2007 - Apr 2010
Relevant Project Experience
  • Participated in the Analysis of DMVS banking applications.
  • Worked with Expediter for analyzing COBOL programs, Copybooks and JCL's.
  • Coded Programs in DMVS applications which were written in COBOL and Adabas. Involved in Production support.
  • Created test cases for the impacted JCL's as per the client requirements.
  • Enterprise Application Design and Construction using complete SDLC.
  • Modified COBOL programs for the changed policy number to invoke CICS services.
  • Also was an I.T. Auditor for the team.
  • Wrote SQL. Queries against the database for reports.
  • Tested and developed Finance applications in COBOL/Mainframe environment.
  • Performed impact analysis & remediation with COBOL & NATURAL modules.
  • Involved in Full (SDLC) life cycle from design to implementation.
  • Carried a pager for on call. Additionally, created new ADABAS files and added to the screen displays.
  • Conducted operational and financial audits of NL Divisions and subsidiaries in the Banking System of audit scope, preparation of audit program, supervision of staff assistants, and oral and written presentation of report findings to top management.
  • Extensively worked on SQL for back-end testing on DB2
  • Worked with Automated Clearing House (ACH) is an electronic network for financial transactions in the United States
  • and Europe. ACH processes large volumes of credit and debit transactions in batches. ACH credit transfers include direct deposit payroll and vendor payments. ACH direct debit transfers included consumer payments on insurance premiums, mortgage loans, and other kinds of bills.
  • Used SAS Library Engines and Remote Library Services allow access to data stored in external data structures and on remote computer platforms. I created SAS Access modules to communicate with other Databases such as Adabas.
CICS Cobol DB2 JCL SAS SAS/ACCESS SQL XPEDITOR
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Mainframe Programmer
Information Technology
Dec 1999 - Nov 2002
Mainframe Programmer
No skills were added
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Dec 1999 - Dec 1999
by its customers. * Utilities used were JCL Control-M, CA SMP/E. AUTOSYS and JOBTRAC. Technologies: JCL Control-M, CA SMP/E. AUTOSYS, JOBTRAC, Changeman/Configuration Management.
No skills were added
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Application Programmer
Information Technology
Dec 1995 - Mar 1998
Assignment: United States of America, Office of Personnel Management
  • As an application programmer tasked with systems analysis and development assignments under the Applied Management Systems, Inc.
  • Task order contract with the U.S. Office of Personnel Management (OPM) Assigned to the Applied Management Systems, Inc. project team supporting the OPM Retirement Systems and Operations
  • Division (RSOD) Year-End Federal Tax, Student Survey System, Federal Tax, Garnishment Systems and ROC projects.
  • Wrote programs to implement the OPM Report of Contact (ROC) Systems and the OPM Survey Systems.
  • Tasks included development of online screens and programs to display selections to open and close cases.
  • Developed capabilities to toggle between the OPM Annuities Roll Processing System's CICS sessions and sessions in the natural region. Amended programs to write to VSAM files.
  • Created new ADABAS files and added to the screen displays. Technologies: Hardware/software: IBM
CICS VSAM
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DASD 7693/7699/7
Dec 1995 - Dec 1995
90, MVS/ESA, CICS, ADABAS, C, TSO, COBOL II, VSAM, DYL-280, SAS, Natural, PREDICT, File Aid, Playback, ABENDAID, CA-Endeavor, JCL Control M, Interest Librarian, File Aid, AUTOSYS and JOBTRAC, R53, DASD 7693/7699/7. 90, MVS/ESA, CICS, ADABAS, C, TSO, COBOL II, VSAM, DYL-280, SAS, & Windows, Microsoft Office.
No skills were added
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System Analyst
Information Technology
Dec 1994 - Dec 1995
  • Member of the technical staff for MCI's CADB (calling area database) batch and on line.
  • Responsible for analysis, design and programming support for development and enhancement activities. 24-hour on-call technical and operational support. and, problem resolution.
  • The interactive CADB system supports every spectrum of MCI's business from the initial sale to the time customer's place calls on the MCI NETWORK, to the customer's bill being produced.
No skills were added
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Senior Computer Programmer/Analyst
Information Technology
Nov 1993 - Dec 1994
Worked on analysis, design, programming support tasks for the EPA. * Was responsible for implementing system enhancements, problem resolution, and operational for the EPA's Permit Compliance system (PCS). PCS supports the National Pollutant Discharge Elimination system (NPDES) by facilitation permit tracking, compliance monitoring, inspection scheduling and tracking, and enforcement tracking. (PCS also provides interactive and batch data packages, and a PC interface and data entry and retrieval.) Technologies: Hardware/software: Amdahl 5860, MVS, CICS, Utilities TSO/ISPF, CA-Endeavor, PREDICT, Panvalet, Easytrieve Plus, PC/LAN's, Dbase III, WordPerfect, 5.1, Windows 3.1. Languages: COBOL, ADABAS, Natural 1.2, Natural 2.2.
Cobol Panvalet
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Programmer Analyst
Information Technology
Mar 1991 - Nov 1993
Responsible for supporting CWI's Order Entry System and Customer Care System. Other responsibilities included analysis design, writing technical specifications for new CWI products and services, Developing new software to match these new products, and providing 24-hour on-call support.
  • Converted Natural programs from version 1.2 to 2.2. Hardware/software included Amdahl,
  • IBM ES9000, MVS, Utilities, TSO/ISPF, and JCL. Languages used were, ADABAS, Natural 1.2, Natural 2.2, PREDICT, COBOL, CICS,
  • Utilities Panvalet, SYSPAC, Easytrieve Plus, PC/LANs. Technologies: IBM ES9000, MVS, Utilities, TSO/ISPF, JCL, ADABAS, Natural 1.2/ 2.2, PREDICT, COBOL, CICS, Utilities Panvalet, SYSPAC, Easytrieve Plus, PC/LANs
CICS Cobol JCL Panvalet TSO/ISPF
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Computer Operator-
Dec 1990 - Mar 1991
Monitored, analyzed, and diagnosed system problems. (Used a UNIX based platform).
  • Supervised for the midnight shift and was responsible for assisting users located at world-wide sites
  • Provided daily status reports of shift events. Technologies: UNIX
No skills were added
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Junior Programmer-
Information Technology
Jan 1989 - Dec 1990
For Logic Unlimited attended in-house ADABAS/Natural classes.
  • Worked on batch and conversion programs for the Military Benefit Association (MBA). Converted programs from Natural 1.2 to 2.1.
  • Hardware/software included Amdahl 470/V8, IBM 91921 Wang MVS, DOS/VSE, COBOL,
  • ADABAS Natural 1.2 and N
No skills were added
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Edit Skills
Non-cloudteam Skill
Education
CIS Computer Information Systems
Strayer College 1995
Certifications
ITIL 4 Foundation
CompTIA Security +
Skills
Cobol
2021
27
JCL
2021
20
SQL
2021
20
CICS
2021
16
DB2
2021
13
XPEDITOR
2012
9
VSAM
2018
8
CHANGEMAN
2013
7
IMS
2016
6
BMC Control-M
2012
5
AIX
2016
4
Auditing
2016
4
Configuration Management
2016
4
File-Aid
2012
4
HIPAA
2007
4
Incident Management
2016
4
Linux
2016
4
Oracle
2016
4
Problem Management
2016
4
SAS
2018
4
Solaris
2016
4
Panvalet
1994
3
SAS/ACCESS
2010
3
ABENDAID
2016
2
Agile Methodology
2016
2
IBM Websphere MQ
2016
2
IDMS
2016
2
Production Support
2016
2
Scrum
2016
2
SPUFI
2012
2
TSO/ISPF
1993
2
Windows
2016
2
Python
2018
1
Application Design
0
1
AWS
2020
1
Business Analysis
2021
1
Requirement Analysis
0
1
System Requirements
2017
1