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Ms.KayMelton@gmail.com
904-685-1030
Long Beach, CA 90803
17 years experience W2
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Experience
Maintenance Analyst
Utilities/Energy
Aug 2014 - Dec 2014

Maintenance Analyst for the Field Services department in support of the "Balance of Plant". Covering the operations and maintenance of all non-power generating equipment to include: transformers, protections, substation, cabling, tooling, fuel systems, water systems, metering, testing and lab equipment.
Responsible for organizing, documenting and rolling out process changes from the Balance of Plant Department for all APR power plants. Assist with forecasting spares and consumable needs. Perform analysis and forecasting of scheduled maintenance events and parts required. Serve as a liaison between field plant operations and the corporate office. Additional responsibilities include: working to improve existing Maintenance Software, analyzing and improving existing maintenance reports, assisting with parts inventory process, and implementation of routine testing regiment.

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Project Coordinator
Information Technology
Sep 2013 - Aug 2014

Project Coordinator for the Projects, Engineering, and Research and Development department. Responsibilities include: Prepare and edit correspondence, communications, presentations, etc. & facilitate in delivery to all end users. Perform high level administrative duties related to budget adherence, documentation, department accounts, personnel records, in-service training, time sheets, & other duties as assigned. Organize & coordinate meetings, conferences & travel arrangements which includes confirming Visa/Passport needs. Review expenditures against budget allocation. Process invoices where applicable, follow-up to ensure payment was issued & resolve discrepancies with vendors. Global Inventory Management. Cost Tracking. Compile & assemble data and information for supervisor's use in planning & decision-making for senior management. Liaison between various corporate divisions, such as operations, information systems, human resources & support teams. Coordinate supervisor's schedule & maintain the department calendar, i.e., travel, meetings, training's, team building etc. Prepare agendas, take & transcribe minutes where applicable. Process & maintain budget and expense reports for the department utilizing the Concur Travel & Expense Management system; set-up, use & train others within the department. Perform advanced timely administrative functions involving the use of independent judgment & personal initiative. Compose various correspondences independently from notes, rough drafts or verbal instruction. Create and implement training materials and procedures. Analyze and review the performance of departmental functions under charge for the purpose of improving efficiency, maximizing resources, & ensuring accuracy in task performance.

Project Coordinator MS Visio
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Administrative Specialist
Education
Apr 2011 - Aug 2013

Administrative Assistant to Campus Achievement Leader at the Downtown Campus. Act as a referral resource to students which may assist in their educational, career and/or personal development. Cover for Academic Advisors when not available. Coordinate supervisor's schedule and maintain department calendar. Prepare and process all paperwork for Downtown Campus student's Academic, Finance-Related, & General appeals process, to include fourth attempt appeals. Prepare correspondence, memoranda and reports for the Dean of Student Success. Serve as coordinator on college committees including Faculty and Staff Open House, ATC/DTC United Charities Campaign, Applications, and Residency. Process all DTC Adult High School Applications and residency documents. Handle complaints filed with the Dean of Student Success. Assist in overseeing, managing, and training multiple Student Assistants and Student Workers. Responsible for coordinating the schedule of multiple individuals for service at the GED intake desk of the campus’ Welcome Center.

Documentation
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Receptionist and Data Entry to Recruiter to Office/Sales Manager
Healthcare
Sep 2008 - Apr 2011

Responsible for running all aspects of Sales records and meetings, Executive Assistance to the President & CEO, answering phones, preparing & sending correspondence, organizing & running the front desk, greeting office visitors, data entry into the Big Biller database, organize & maintain files, manage projects, & disseminate information by using the telephone, mail services, Web sites, & e-mail.
Key Accomplishments: Proficiently performed in-house services for both existing & prospective customers outlining procedural techniques & answering all other concerns or questions. Wrote, developed, & implemented all training procedures and materials for entire office.

Sales Telephony Training Project Management
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Lead Wine Angel / Lead Hostess
Information Technology
Oct 2007 - May 2008

Wine Angel responsibilities included the entertainment of dinner guests, training of new Angels, creating & maintaining the shift schedule, cleaning the 3 story Wine Tower, bringing wine from the cellars to the waiters, & keeping track of wine stock.
Hostess responsibilities included managing dining reservations, greeting customers, seating lunch & dinner guests while being aware of server sections & guest to server ratios in order to ensure a smooth & enjoyable dining experience, & have a thorough knowledge of menu, restaurant policies & services provided. You stood outside the front door and were expected to "sell" the restaurant to passers by and I was complimented extensively by the owners, the Maître d's, & dinner guests for bringing guests in with my friendly and personable demeanor.

Key Accomplishments: Proficiently developed strong relationships with decision makers & other personnel while performing job responsibilities & providing excellent customer service.

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Human Resource Assistant
Information Technology
Aug 2004 - May 2008

Responsibilities include send & receive email, answer & transfer calls, take messages, sort mail & parcels, & greet marketing research candidates and clients. Fulfill all duties in a per survey atmosphere; to include: prepare subject & client rooms, prepare & serve test materials, as well as data collection.

Key Accomplishments: Participated & contributed in training of new employees to further utilize skills in sales & provide detailed information to our clients.
Provided excellent customer service by regularly working in conjunction with fellow employees & candidates.
Influential member for the planning and running of all inter and outer-office events for 350+ employees.

Customer Service Sales Strategic Planning
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Events Coordinator
Information Technology
Oct 2006 - Oct 2007

Responsibilities include planning, organizing, and marketing for select events. In addition to budgeting, establishing the theme, dates & entertainment, selecting & reserving the event site, acquiring permits, arranging decor, tables, chairs, tents, event support & security, catering & servers, & cleanup.
Key Accomplishments: Managed portfolios for vendors & clients requiring the highest level of customer service & event expertise.

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Office and Sales Manager
Manufacturing
May 2006 - Oct 2006

(Owner Sold Company & Invested in Catering Company)

Retained to perform business developement & account acquisition in an Organic Meat Distribution company. Filing, organization, ordering of office supplies, & upkeep of office. Cold-calling Chefs, Restaurants, Markets, & Caterers to sell organic meat. Handled incoming & outgoing invoices & packages.
Key Accomplishments: Significantly increased gross profits by 25% & exceeded sales quota by 15%.

Project Management Sales
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Supervision and Management
Florida State College at Jacksonville, 2012 - 2014
Associate's in Communications
Florida State College at Jacksonville, 2008 - 2011
Attended in Business Courses
San Diego City College, 2006 - 2007
Certifications
Certified Associate in Project Management (CAPM)
Project Management Institute, 2015
Skills
Project Management
2021
10
Documentation
2013
4
Project Coordinator
2021
4
Project Planning
2021
4
System Design
2021
4
CRM
2021
3
Training
2011
3
J.D. Edwards
0
1
Microsoft Access
0
1
Microsoft Excel
0
1
Microsoft Office
0
1
Microsoft Outlook
0
1
Microsoft PowerPoint
0
1
Microsoft Word
0
1
MS SharePoint
0
1
MS Visio
2014
1
Resumix Internet Recruiter
0
1
AT
0
1
Customer Service
2008
1
ERP
0
1
HA
0
1
NAT
0
1
Sales
2011
1
Strategic Planning
2008
1
Telephony
2011
1
UI
0
1
Languages
English, Fluent/Bilingual
Spanish, Basic
Awards
Dean's List, 2015
President's List, 2015
Leadership Award from Florida State College at Jacksonville's Do, 2015