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Novelyn
NOVSHEP@COMCAST.NET
904-945-4935
Ponte Vedra Beach, FL 32082
QA / BA / Testing Specialist
38 years experience W2
Under contract
2
Recommendations
Average rating
593
Profile views
Summary

  • Extensive IT experience utilizing Client/Server, Web based and Mainframe applications including: System Analysis, Design, Quality Assurance (System, Integration, End to End and UAT), Process Development, Software Change Management, Training, and Project Management.
  • Experience in Systems Development Life Cycle (SDLC), process development and implementation of all the stages of the Project Life Cycle and extensively involved in all dimensions of Functionality, Usability, Reliability and Performance testing.
  • Expertise in creating Test Plans, Test Scenarios, Test cases and software documentation from business, technical and functional requirements.
  • Experience with defect-reporting and tracking using the HP Quality Center and HP Application Lifecycle Management (ALM).
  • Involved in conducting Walkthroughs with the stakeholders (including the design team, the business analysts and project management teams) for base-lining the test plans and submitted reports indicating the status of testing effort
  • Experience in Health, Life and Dental Insurance Industry (Group, Individual, Medicare, - Sales, enrollment, Fulfillment and claims areas)
  • Ability to multitask as well as being flexible in adjusting to people, circumstances and responsibility.

TECHNICAL SKILLS:

  • Automated Testing Tools: Quick Test Pro (QTP), WinRunner
  • Defect Tracking Tools: ALM, HP Quality Center, Infoman and TestDirector SQL Server Integration Services(SSIS)
  • OS: Windows 7, Vista, XP and 2000, Unix, Mainframe
  • Languages: Java, SQL, and Cobol, EZTRIEVE, TSO/ISPF, OS/MVS JCL,
  • VSAM, CICS, IMS, File Manager, XPEDITER
  • RDBMS: Oracle 10g,11g, SQL Server 2005, 2008, 2012 and DB2
  • Version Controls: Endevor
  • Packages: MS-Office (MS-Excel, MS-Word, Visio)
  • Job Scheduler: Control-M
  • Query Tools: SQL Navigator

Experience
QA / Testing Specialist
Insurance
Aug 2017 - Feb 2021
Jacksonville, FL
  • Analyze business and system requirements, create test scenarios, and develop test plans and test cases.
  • Participate in the reviews of use case, technical design document and test scenarios with System Analyst, Development, Business and other Quality Assurance Teams.
  • Provide work estimates to project managers on production tickets and future enhancements.
  • Involved in end to end testing of multiple projects including coordination with other team members.
  • Perform ETL testing verifying inbound and outbound files with external vendors.
  • Modify and Execute Test cases in HP ALM based on the compliance and mandate requirements.
  • Perform smoke, functional, integration, system, end to end and user acceptance testing.
  • Involved in writing SQL queries in SQL Navigator 6.4 for searching, creating and updating test data.
  • Manipulate data in various systems input/output XML and flat files for testing.
  • Test EDI transactions and files.
  • Facilitate user acceptance testing (UAT) and coordinate with development team for defect resolution.
  • Identify test data for end-to-end testing and coordinated with multiple areas to test end-to-end flows of functionality.
  • Reporting and tracking software defects in HP ALM 11 and re-creating them to assist developers.
  • Identify test cases for automation and coordinate with automation team to automate test scripts.
  • Execute automation regression test scripts using Quick Test Pro.
  • Responsible for mentoring and training new hires with the testing process and as well as the functionality of the application.
SQL Test Case Preparation Test Planning Regression Testing Quality Assurance HP ALM ETL Testing System Requirements System Analysis Software Testing Compliance XML Training EDI UAT Functional Testing Integration Testing System Testing HIPAA
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QA / IT Testing Specialist
Insurance
Jul 2006 - Apr 2016
  • Analyze business and system requirements, create test scenarios, and develop test plans and test cases.
  • Participate in the reviews of use case, technical design document and test scenarios with System Analyst, Development, Business and other Quality Assurance Teams.
  • Provide work estimates to project managers on production tickets and future enhancements.
  • Involved in end to end testing of multiple projects including coordination with other team members.
  • Perform ETL testing verifying inbound and outbound files with external vendors.
  • Modify and Execute Test cases in HP ALM based on the compliance and mandate requirements.
  • Perform smoke, functional, integration, system, end to end and user acceptance testing.
  • Involved in writing SQL queries in SQL Navigator 6.4 for searching, creating and updating test data.
  • Manipulate data in various systems input/output XML and flat files for testing.
  • Test EDI transactions and files.
  • Facilitate user acceptance testing (UAT) and coordinate with development team for defect resolution.
  • Identify test data for end-to-end testing and coordinated with multiple areas to test end-to-end flows of functionality.
  • Reporting and tracking software defects in HP ALM 11 and re-creating them to assist developers.
  • Identify test cases for automation and coordinate with automation team to automate test scripts.
  • Execute automation regression test scripts using Quick Test Pro.
  • Responsible for mentoring and training new hires with the testing process and as well as the functionality of the application.
Test Case Preparation UAT Training System Requirements SQL Navigator SQL Quality Assurance HP ALM ETL Testing Methodologies Manual Testing Automated Testing SDLC Documentation System Design Regression Testing Business Analysis Compliance ETL Testing System Analysis Test Planning XML Software Testing EDI System Testing Functional Testing Integration Testing HIPAA
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References
Average Rating

2 recommendations
Senior QA / System Analyst
Insurance
Apr 2002 - Jul 2006

Supported the Dental and Life Systems. The Life system resided on multiple platforms (mainframe and client/server) and the Dental System was housed on two different TPA System.

  • Translated user requirements, developed preliminary systems designs, detail specifications which reflected standards, policies and procedures at divisional and enterprise levels.
  • Provided effective user relations and first line leadership in both business and technical situations.
  • Evaluated new technologies, and coordinated the implementation of purchased software, supported departments with application software needs and ensured the delivery of quality systems to the business partners within Diversified Business.
  • Provided user assistance in resolving production issues through direct problem analysis and review of reports on ERD.
Analysis UAT Business Analysis Business Requirements System Design SDLC Manual Testing Quality Assurance System Analysis
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Systems Analyst
Information Technology
Mar 2000 - Apr 2002

Point of contact for the Fiscal Intermediary Standard System (FISS) Medicare Data Centers.

  • Participated in the development of business requirements and the formulation and definition of the technical scope and objectives of the project.
  • Participated in software development, maintenance and integration, as well as testing and implementation. Included coding, debugging and executing COBOL batch and online programs, in addition to modifying and debugging JCL for the execution of programs.
  • Analyzed and interpreted system programs and specifications in order to research and resolve customer assistance requests (Systems issues/questions).
  • Provided training/education and client support to project team members on the impacts of proposed technology solutions, and for developing related strategy and contingency plans.
Integration Testing Business Requirements Training JCL EDI Cobol SDLC System Analysis
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Senior Consultant - Y2K Software Change Control
Healthcare
Feb 1998 - Mar 2000

Analyst responsible for software change control on the Blue Cross Blue Shield of Florida legacy year 2000 conversion project consisting of 13 million + lines of code (192 subsystems consisting of COBOL, CICS, IMS, Assembler, JCL, PROCS, PARMS).

  • Team Lead for six Data Dimensions, Inc. resources responsible for documentation, database development, and software change control on the Y2K project.
  • Key resource in designing and implementing support functions to ensure and validate integrity of year 2000 code changes.
  • Interacted with BCBSFL management and subject matter experts to ensure the accurate promotion of Y2K changes into production.
JCL IMS Documentation Cobol CICS Assembler Database Testing Quality Assurance SDLC
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Senior Business Analyst
Healthcare
Jul 1992 - Feb 1998

Performed systems analysis, design, testing, and implementation of both HCFA mandated and Carrier discretionary projects for eight large Medicare Part B carriers representing 14 states. Release Coordinator responsible for the planning, coordination, and control of production software releases.

  • Managed a team of off-site software application developers for special projects Lead and assisted nine Business Analysts responsible for systems requirements, specifications, documentation, and testing.
  • Planned and coordinated eight Medicare Part B software releases per year. Each release spanned over a 26-week time frame with overlapping release activities.
  • Responsible for the development and delivery of a new employee and contractor-training program. Training included standards, procedures, technical processes and tools used within the organization.
  • Interacted on a daily basis with business partners and liaison between programmers, management, and business partners for ensuring accurate software releases.
System Requirements Training Systems analysis Documentation Business Analysis Analysis Quality Assurance Business Requirements SDLC HIPAA System Analysis
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Senior Systems Analyst
Insurance
Sep 1983 - Apr 1991

Responsible for development of new systems, as well as enhancements to existing Underwriting and Policy Issue systems.

  • Liaison between programmers and business partners responsible for systems analysis, specification design, test plans and scripts, user documentation and implementation plans.
  • Participated as Systems Analyst in the systems design, development, testing and documentation of a new computerized field accounting system. This was the largest and most complex project in the Gulf Life's history, whereby a manual field accounting system was converted to a state of the art on-line automated system for 100+ Gulf Life district offices throughout the southeast. Also, acted as an Implementation Team Lead on project.
  • Developed and conducted training classes for administrative staff, sales agents, and district management.
Analysis Training Systems analysis System Design Documentation Testing Methodologies Manual Testing Quality Assurance SDLC System Analysis
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Computer Information Systems
University of North Florida
Certifications
CTFL- Certified Tester Foundation Level
FLMI
American College
CLU
American College
Skills
SDLC
2016
31
System Analysis
2021
30
Quality Assurance
2021
29
Documentation
2016
25
Training
2021
25
Manual Testing
2016
21
System Design
2016
21
Business Analysis
2016
19
Analysis
2006
17
HIPAA
2021
17
Testing Methodologies
2016
17
System Requirements
2021
15
UAT
2021
15
Integration Testing
2021
13
Systems analysis
1998
13
EDI
2021
12
Business Requirements
2006
11
Functional Testing
2021
11
Compliance
2021
10
ETL Testing
2021
10
HP ALM
2021
10
Regression Testing
2021
10
Software Testing
2021
10
SQL
2021
10
System Testing
2021
10
Test Case Preparation
2021
10
Test Planning
2021
10
XML
2021
10
Automated Testing
2016
9
ETL
2016
9
SQL Navigator
2016
9
Cobol
2002
4
JCL
2002
4
Assembler
2000
2
CICS
2000
2
Database Testing
2000
2
IMS
2000
2
HP QC
0
1
Performance Testing
0
1
Project Management
0
1
Quick Test Pro
2015
1