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Douglas
dougparrisjob@gmail.com
314-479-7350
Sarasota, FL 34230
Product Owner, Scrum Master, Sr. Business Analyst
14 years experience W2
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Summary

Versatile software professional with strong leadership, functional, and technical skills. Diverse range of experience designing, developing, and delivering custom and packaged software and continuous improvement of business and IT processes for a wide range of industries. • Certified SAFe® 4 Scrum Master and Certified SAFe® 4 Practitioner. • All aspects of Agile (Scrum or Kanban) and Waterfall SDLC. • Project Management, Strategy, and Team Leadership. Scrum Meetings. Change Management, and Release Management. Feasibility Analysis and Scope Definition. • Analysis, Requirements, Discovery, Features, User Stories, Acceptance Criteria, Use Cases, Gap Analysis, Backlog Management, and Issues Management. • Cross Functional Business Process Modeling (BPM) and Process Improvement. UML. • Structured Systems Analysis and Design. Object Oriented Analysis and Design. • Data Analysis and Data Modeling. Database Design and Normalization. Triggers, Indexes, Constraints, ETL, Data Cleansing, Data Conversions, Reference Data, MDM. • Reporting, Interfaces, UI's. Solid understanding UX Design, BI, Data Analytics, and Digital Transformation Concepts. • All types of Documentation. Training and Demos. Tool evaluations and recommendations. • All types of manual Testing. Defect Management, and User Acceptance Testing (UAT). • Advanced proficiency in SQL, and Microsoft Word, Excel, PowerPoint, Visio, TFS, SharePoint, and MS Access. • Solid understanding of Security, User Roles, HIPAA and Sarbanes Oxley (SOX). • Proficiency in using various Collaboration, Test Management, Version Control, and Change Management Tools including Jira and SAP Solution Manager. • Background with over 10 years of full stack, custom, and packaged software development/programming experience (C, COBOL, SQL, PL/SQL, Oracle Rdb, PHP, and MS Access on Windows, VMS, and Unix Operating Systems. • Industries include Aerospace, Healthcare, Utilities, Consumer Products, Pharmacy, Agriculture, Biotechnology, Film Production, Receivable Portfolios, and Non-profits. • Frameworks include Desktop, Web, Mobile Apps, and .Net (including Entity Framework). • Functions include ERP. CRM. CSI. Sales Orders. Service Orders. Pricing. Promotions. Contracts. Billing and Invoicing. Payments and ACH. Cash Receipts. Cash Registers. Delinquents. Collections. Remittance Adjustments. Accounting. Treasury. Inventory, Warehousing, and Shipping. Healthcare Payer Remittance and Patient Accounting. EDI (835, 850, 856, 940).

Experience
Business Analyst
Information Technology
May 2015 - present
• Responsible for all functionality, project leadership, UI, reports, documentation, testing, etc. for a .Net Entity Framework multi-tier application. Collaborated with business users and executives, project managers, architect, QA, and offshore developers. • Led most project status meetings, demos, and user training. Recognized for excellent customer service, functional/business requirements, and documentation. Key role in project management, UX/UI, reports, backlog management (Jira), and QA. • Focused on an Agile healthcare project replacing a legacy system for a large Healthcare Provider Network. ANSI X12 EDI 835 (and proprietary) payer remittance files and related patient accounting transactions.
Business Analysis Process Improvement Agile Methodology JIRA EMR C# EDI Analysis Documentation Project Management Training .NET Customer Service Microsoft Excel Quality Assurance UI
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Functional Analyst
Aerospace/Defense
Sep 2018 - Jul 2019
• Served on multiple phases and sales order management teams for one of the largest ERP (SAP S/4HANA) implementations ever. • Value Stream lead on testing and SAP Solution Manager. Backup Scrum Master. Helped train and mentor multiple scrum teams on methodology, tools, and SAFe Agile practices. • Created and maintained backlog (features, user stories, tasks, and queries) in TFS and Solution Manager. Worked closely with Product Owner, SAFe Coaches, Program Management, Architects, and Technical staff. • Led various meetings including User Requirements Definition, Daily Stand-Ups, Backlog Refinement, Iteration/Sprint Planning, Tool Training, etc. • Supported Process Modeling, Sales Order Management, Dashboard Design, Legacy Interfaces, Data Mapping, Documentation, Testing, Backlog Management, and Security.
Data Mapping
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BUSINESS ANALYST / TECHNICAL ANALYST
Information Technology
Dec 2010 - Feb 2014
Pompano Beach, FL
• Designed enhancements, fixes, and custom solutions for a .Net CRM/CIS/ERP Utility Service, Operations, Billing, and Accounting package (used by over 250 Utilities). • Designed new Customer Account Ledger feature, which was considered impossible and was recognized by the CEO as the most important enhancement in the product history. • Business functions included payment arrangements, delinquent/cutoff notices, billing calculations, accounting, cash register, service orders, location data, meter data, web portal, prepaid service, ETL, mobile phone apps, and mobile utility service apps. • Collaborated with all levels of internal staff and external customers. Elicited, conceptualized, and documented business requirements and detail technical specifications including programming logic/specs, database design, SQL, user interface design (UI), configuration parameters, release notes, and reports design. Primary on-site support for multiple Beta implementations.
Business Analysis Business Requirements CRM C# Technical Specifications .NET Analysis Billing Cobol Database Design MVC Oracle PL/SQL REST SOA Training XML SQL
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BUSINESS MANAGER and ADVISOR
Information Technology
Jan 2008 - Dec 2010
Atlanta, GA
  • Provided leadership and counsel in many areas including management, financial systems, website design and development, social networking, public relations, SWOT analysis, non-profit start-up, mission, strategy, projects, tour planning, and compensation.
  • HTML, CSS, Graphics, Dreamweaver CS4 (website I worked on no longer exists).
Project Management CSS HTML Adobe Dreamweaver SWOT
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Edit Skills
Non-cloudteam Skill
Education
Information Systems Management MIS
Maryville University of Saint Louis 1998
Minor: Management
and Miscellaneous
not provided
Skills
Analysis
2021
20
Business Analysis
2021
20
Documentation
2021
20
.NET
2021
9
Training
2021
9
Project Management
2021
7
C#
2021
6
Customer Service
2021
5
Microsoft Excel
2021
5
Quality Assurance
2021
5
UI
2021
5
Analysis
2014
4
Billing
2014
4
Cobol
2014
4
Database Design
2014
4
MVC
2014
4
Oracle
2014
4
PL/SQL
2014
4
REST
2014
4
SOA
2014
4
SQL
2014
4
XML
2014
4
Business Requirements
2014
3
CRM
2014
3
Technical Specifications
2014
3
Adobe Dreamweaver
2010
2
Agile Methodology
2021
2
CSS
2010
2
EDI
2021
2
EMR
2021
2
HTML
2010
2
JIRA
2021
2
Process Improvement
2021
2
SWOT
2010
2
Data Mapping
2019
1
Analytics
0
1
Application Development
0
1
Big Data
0
1
Change Management
0
1
Continuous Improvement
0
1
Data Cleansing
0
1
Data Conversion
0
1
Data Modeling
0
1
ETL
0
1
HIPAA
0
1
Manual Testing
0
1
Microsoft Word
0
1
Motion
0
1
MS Access
0
1
MS SharePoint
0
1
MS TFS
0
1
MS Visio
0
1
PHP
0
1
Product Owner
0
1
Release Management
0
1
Sales
0
1
SAP
0
1
Scrum
0
1
Scrum Master
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1
SDLC
0
1
System Analysis
0
1
Triggers
0
1
UNIX
0
1
UX
0
1
Version Control
0
1
Waterfall
0
1
Windows
0
1