20 years proven experience using SDLC, Agile, Waterfall software development methodologies writing functional requirements, business use cases and vision & scope documents using Microsoft Software Requirements by Karl Wiegers and Joy Beatty best practices. Experience with LPS MSP Servicing System, Adobe Fireworks, Microsoft Office, Visio, Mercury Test Director & Quality Center, TFS, MISMO, JAD sessions, project management, system testing, UI design using Axure (UI Design Tool), and system implementation in high pressure and time sensitive environments.