Angela
Hillenbrand2016@att.net
770-309-4599
220 Riverside Ave.
# 415
Jacksonville, FL 32235
Sr. Business Analyst
38 years experience W2
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Average rating
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Summary

I am a native Jacksonville Floridian. Recent positions held include include contract Business Analyst roles that supported platform upgrades. Experienced gathering, documenting, and delivering system enhancements as well as new functionality. Over twenty years of experience working in the Healthcare IT industry. I have strong skills acting as the bridge between the Business and the IT Development staff. I worked for 15 years on the Federal Government Department of Labor Workers' Compensation Central Bill Pay System. I was awarded a letter of appreciation from the Department of Labor, Division of Coal Mine Workers' for my excellent work implementing and supporting their program.

Experience
Education
Criminal Justice
University of North Florida 1990
Bachelor's in Criminal Justice
University of North Florida, 1987 - 1990
Certifications
Studying for the Certified Business Analysis Professional (CBAP)®
LinkedIn, 2022
Requirements Elicitation and Analysis
LinkedIn, 2019
Skills
Business Analysis
2023
35
EDI
2017
18
Requirements Gathering
2017
15
Training
2017
10
Test Planning
2018
8
System Analysis
2018
7
Business Requirements
2018
6
BSA
2018
4
Documentation
2018
3
HIPAA
2017
3
Test Case Preparation
2017
3
Auditing
1999
2
Integration Testing
2004
2
JAD
2004
2
Project Management
2007
2
Regulatory Reporting
1999
2
UAT
2018
2
Agile Methodology
0
1
Configuration Management
0
1
Data Analytics
0
1
Gap Analysis
2018
1
Information Technology
0
1
JSON
2017
1
Microsoft Excel
0
1
Microsoft Office
0
1
Problem Solving
0
1
Process Improvement
0
1
Quality Assurance
2017
1
Requirement Analysis
0
1
SDLC
0
1
Software
0
1
Software Testing
2017
1
Stakeholder Engagement
2018
1
Storyboarding
0
1
Technical Support
0
1
Waterfall
0
1