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Angela
Hillenbrand2016@att.net
770-309-4599
220 Riverside Ave.
# 415
Jacksonville, FL 32202
Business Systems Analyst
37 years experience W2
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Summary

  • Over 20 years of experience working in the IT Healthcare Industry as a Business Analyst.
  • Excellent knowledge of medical claim/billing processing and system configuration.
  • Strong understanding of procedure coding, fee schedules, and overall claim pricing.
  • Experienced at gathering and writing business requirements - supported both systems and operations on large claim processing projects.
  • Worked for 12 years on the Federal Department of Labor (DOL) Office of Workers' Compensation Programs (OWCP) Central Bill Process (CBP) project. The program has an annual claim volume of about $10 million, covers 2.7 million claimants, and supports enrollment for over 250,000 active providers. In addition, the system supports EDI, Web portal, Mailroom, and NCPDP transactions.
  • Experienced working in the SDLC (software development life cycle) Waterfall and Agile methodologies.

Experience
Edit Skills
Non-cloudteam Skill
Education
Criminal Justice
University of North Florida 1990
Skills
Business Analysis
2018
18
Training
2017
10
Test Planning
2018
8
System Analysis
2018
7
Business Requirements
2018
6
BSA
2018
4
Documentation
2018
3
EDI
2017
3
HIPAA
2017
3
Test Case Preparation
2017
3
Auditing
1999
2
Integration Testing
2004
2
JAD
2004
2
Project Management
2007
2
Regulatory Reporting
1999
2
UAT
2018
2
Agile Methodology
0
1
Gap Analysis
2018
1
JSON
2017
1
Microsoft Excel
0
1
Quality Assurance
2017
1
SDLC
0
1
Software Testing
2017
1
Stakeholder Engagement
2018
1
Waterfall
0
1