* Change management analysis for electronic health record workflow.
• Directed training, and coordinated effort to successfully adopt new medical record program. Established new workflows, management of manpower, hardware, and software.
• Served as Compliance Officer for Heartland Cardiology.
• Assumption of Office Manager leadership/roles when needed performing various office supervisory duties.
• Project management and leadership completed for the design and implementation of network (voice and data) for new building training and implementation of digital document management system manage selection and implementation of equipment for new offices troubleshoot all IT/PC technician (Help Desk) issues update software such as antivirus, Microsoft updates, and insure continuity of existing software assist in development and/or implementation/selection of new software programs as needed develop backup and disaster recovery solutions monitor servers and general network health creator and administrator of Microsoft Office Sharepoint Intranet.
• Update/Edit CPT and ICD-9 codes in software create and apply physician appointment templates.
• Create and maintain connectivity to various software, servers and database access.
• Train users to feel more comfortable with technology and how to work smarter, not harder.